Last Updated: March 2026

At Hulfurb Ltd, we believe that transparency is the foundation of any great refurbishment. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.hulfurb.com, listen to the Refurb Talk podcast, or engage with our services.

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1. Information We Collect

We only collect the information necessary to provide you with the best possible service. This includes:

• Contact Information: Name, email address, and phone number (collected when you book a consultation, sign up for our newsletter, or purchase a course).

• Project Details: Property addresses and project specifics provided during the Refurb Potential or Full Solution phases.

• Usage Data: IP addresses and browsing behaviour via cookies to help us improve our website and podcast content.

• Payment Data: Processed securely via third-party providers (e.g., Stripe) for books or online courses. We do not store your credit card details on our servers.

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2. How We Use Your Data

We use your information to:

• Deliver the services you’ve requested (Potential, Blueprint, Operation, or Full Solution).

• Send you updates from the Refurb Talk blog and podcast.

• Manage your access to our online courses and consultancy sessions.

• Improve our website functionality and user experience.

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3. Marketing & Communication

If you opt-in to our mailing list, we may send you educational content about home refurbishments. You can "Unsubscribe" at any time via the link at the bottom of our emails. We hate spam as much as we hate structural damp—we will never sell your data to third parties.

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4. Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or reporting requirements.

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5. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request that we correct or delete your data.

• Object to the processing of your data for marketing purposes.

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6. Cookies

Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, though some parts of the site may not function correctly as a result.

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7. Contact Us

If you have any questions regarding your privacy or want to exercise your data rights, please contact us at:

Hulfurb Ltd Email: info@hulfurb.com Website: www.hulfurb.com